Upon the request of the Service Mer, the ABiMS platform has developed the Gestion des Interventions du Service Mer web application. It has been designed to support the collection and management of information related to service requests about the usage of resources provided by the Service Mer (species collection, scientific diving, vessel usage and reservation). Users describe their needs by filling a form which is then processed with the application’s backend by members of the Service Mer.
We collected 38 answers to the satisfaction survey about the platform services (over 1,200 referenced users). About 42 % of these answers originate from external users.